Telecom / Voip

Business VoIP Phone System

pay as u go

£4.50

per user per month

  • Dedicated 020 Phone Number
  • Dedicated Customer Support
  • No Longterm Contract
  • Mobile and Desktop Apps
  • Pay-as-u-go Calls

BUY NOW

enterprise solutions

£29.99

per user per month

  • Dedicated 020 Phone Number
  • Dedicated Customer Support
  • No Long term Contracts
  • Mobile and Desktop Apps
  • Unlimited outbound landline and mobile calls (UK, USA, Canada…)
  • 100+ CRM Integration and API Access
  • Call Recording

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We’d love to talk to you! 

And don’t worry, we don’t spam 🙂 

Add-ons

With the Internet spreading like wildfire and reaching every part of our daily life, more and more traffic is directed to websites in search for information.

Dedicated VIP Number

From £ 100.00

Hardware Handsets

From £50.00

CRM Integration

From £5 a month

Free calls to Europe & USA

From £5.00 a month

Call

Recording

From £5.00 a month

Conference Numbers

From £10.00 a month

VoIP & IT Technology

Choosing the right cloud communications system has never been easier and cost effective. With us, you will get a dedicated consultant to support you all the way and give you the best advise.

TALK TO US

A few things we’re great at

We take pride in offering the highest level of customer service that complements

the rich array of products we offer.

Worldwide Numbers

With a relationship network, featuring some of the world’s leading innovators in the telecoms industry, we design a product set that is reliable, cost-effective, flexible, and tailored to your specific needs.

Phones & VoIP equipment

We provide a wide range of phone systems, IP phones and
VoIP Equipments from popular

brands such as Grandstream,

Cisco, Yealink and

Snom.

Voicemail to Email

Set up your personal voicemail or group voicemails, and also your out of hour message services. Voicemails are delivered to your email giving you a centralised location for all your messages.

Guaranteed Uptime

Our enterprise level servers are UK based local data centres with a 99% guaranteed uptime, backed up with multi-node network redundancy. Our aim is to give you crystal clear communication at a fraction of the cost.

Mobile & Desktop Apps

Our Communicator Softphone

is available for all platforms and

devices and has popular features such as phone accounts, caller ID display,

on hold button, call transfer

and more.

CRM Integrations

Integration with popular CRM systems with a range of set features

such as Caller Preview,

Contact Popping, Contact Searching, Activity Logging, Click to Dial
 and more.

Popular features explained:

Get local numbers immediately! Available in over 60 countries including UK, make it easier for customers to reach you anytime, anywhere. You no longer need an expensive second line from BT, because at Xinix we have a variety of phone number choices that start from as low as £3/month.

Freephone numbers
Give your business instant credibility and provide them with a freephone number to call, increase your brand recognition. Choose from 0800, 0300 or 0808 freephone numbers.

Local numbers
Establish a local presence with over 2760 available area codes. Work from home or in a single town but have national presence with different area code numbers all directed to the one office.

Non-geo numbers
Xinix can provide you with non-geographic numbers such as 0843, 0844, 0845, 0870, or 0871. These numbers can be configured to point to your hosted business phone system

International numbers
International numbers let you create local presence in selected countries, we provide numbers for 72 countries, 2897 area codes worldwide.

Our business VoIP PBX features include comprehensive enhanced services, telephony applications, system administration, end user applications, customisation, reliability and configuration features in a truly scale-able manner.

User extensions
Local extensions: Located/registered on the same network as the server, the types of local extensions available include Bluetooth, ISDN, wireless, IP phone, fax, and more.

Remote extensions: Located/registered outside the network on which the system is operating, remote extensions – currently just IP phones and Softphones – share the features and functionality of local extensions.

Call monitor
Permission-based call monitoring enables authorised users to listen in and monitor calls in real time.

Music on hold
Managing the hold music callers hear can be carried out by web browser, with the option to categorise music into directories, ready to use by all users, queues, and auto-attendants.

Ring groups
By assigning a selection of extension numbers into one group, all calls placed to this group will result in all extensions ringing.

BLF parking slot monitoring
By monitoring calls, any ‘parked’ communications will be highlighted on the phone’s busy lamp field (BLF).

Follow me
Select one or more numbers to be dialled in order for a caller to be connected to the extension

Group hunt
Enables a number of extensions to ring at the same time, thereby ensuring any of these extensions can pick up the call.

Do not disturb
Divert all calls to voicemail or redirect to another number during a specific period decided by the user.

Caller ID
Select whether to send or withhold caller identification when making a telephone call.

Last caller
Identify the last number that called on a particular line.

Call pickup
Pick up ringing calls from any line in a particular group.

Call filters and blocking
Filter or block incoming calls based on specific rules, such as numbers that are anonymous or from telemarketing companies.

Speed dial
Speed dial is operated with the *130 access code. By dialing *130XX (with XX representing a two-digit speed dial code), you will dial an extension with that code.

Delete recordings
The delete recordings application enables users to access recorded messages via Self Care: CDR. Simply log in to Self Care, navigate to CDR, and select Advanced: Delete Recordings.

Listen to recordings
Accessed via Self Care: CDR, users are able to navigate to CDR and select the Listen button. The selected call recording will be downloaded to a local file where it can be played.

Call monitoring
Call monitoring enables users to monitor calls in real time, simply by dialing *199 followed by the desired extension number to be monitored.

Phone callback
This feature lets you call the PBXware system direct, which identifies you by caller ID, and then hang up the call. It will then call you back on the number provided on the phone callback list.

Personal IVR Caller
When making a call into the Personal IVR, a caller will be given the option of connecting or leaving a voicemail. If connected, the caller will be asked for identification, followed by ringing. If selecting voicemail, the caller will be redirected to voicemail immediately.

Agent
Once a call has been answered, the agent will hear the name of the caller and be presented with the options to connect to the call, forward to another extension, or divert to voicemail.

Pause/un-pause call recording
Use the *9 access code to pause the recording of outbound calls.

Operator/exit digit
Exit digit enables callers to leave the voicemail system when leaving a message. Upon selection, the caller will be transferred to the system destination set by the user.

Timezone support
Remote users can change their timezone, resulting in accurate information on the time messages were left.

Additional features
- Operation scheduling – incoming calls can be sent to specific services according to date and time
- Direct dialling – to user extensions
- Ring options – following selection, users can hear ringing, music, hold, or silence
- Rings to answer – set the number of rings before IVR connects
- Account access only – enables users to access a specific account number before continuing
- On/off status – bypass IVR and direct callers to an operator simply by switching off the service
- Custom greetings – upload customised message via web browser

Administer your entire phone system across multiple locations and countries on one online web portal.

VoIP service
Make and receive calls from anywhere internet is available

Caller ID
Select whether to send or withhold caller identification when making a telephone call.

Xinix supplies all leading brands of desk phones and accessories visit our shop. Learn more

Conference phones
Xinix supplies all leading brands of conference phones, visit our shop. Learn more

Analogue adapters
Connect your standard analogue device to your Xinix VoIP services using our ATA devices.

Desktop app
Use our Desktop and phone app while you are on the go, with extensive phone features including, voice, fax, voicemail, conferencing, online meetings and chat. Learn more

outCALL
With MS Outlook integration, outCALL monitors all incoming calls and displays contact details.

Place calls from address book, email message, or contacts
Caller ID
Automatic display of contact details
Integration with unlimited system extensions (SIP/IAX)
Call history
Real-time call notifications
Automatic contacts data update
Automatic application update notifications
Clear debug information
PBXware/SWITCHware integration
Developer versions available
Multilingual support
OEM version available
Multiple Language
A PBXware graphical user interface (GUI) is available in English, French, German, and Spanish, with additional languages supported upon request.

Services Monitoring
An authorised PBXware user has the ability to set alarms under server properties. Monitor Interval (minutes) monitors itself for normal operation, restarting the server should it detect changes to its normal state. Regular Restart/Reload (hours), meanwhile, can be set to achieve and maintain system reliability.

System Backup
All system data files are backed up onto a directory on the server, making it easy to restore the system if required. The backup directory can also be mounted as another hard drive, tape, CD, etc.

Timezones Support
Remote users can change their timezone, resulting in accurate information on the time messages were left.

Customise your phone system settings so your callers have a pleasant and productive experience contacting you. Ensure you don’t miss calls and that your team has the most advanced features at their command.

IVR Auto Attendants
Interactive Voice Response – or IVR – auto attendants deliver pre-recorded messages and enable callers to navigate touch-tone menus to connect them to the correct function. PBXware supports standard (0-9), multi-digit (0-99), and PIN-based IVR types, including:

Auto attendant
Conference
Directory
Fax to email
Queue
Remote access
User/extension
Voicemail

Call forwarding
Call forwarding enables all incoming calls to be directed to a chosen number. This can be tailored depending on particular circumstances, with unconditional, line unavailable, on busy, and no answer options accommodated.

Instant recording
Provides the user with the ability to enter an activation code – *159 – during a call to initiate instant recording.

Call recording
All in and outbound calls can be set to record, simply by selecting ‘Record Calls = Yes’ in the user settings. Always check the legalities of call recording before using such a feature.

Presence panel
This desktop application enables real-time monitoring of other PBXware users and to make calls at the click of a mouse.

Call park
Call park enables a call to be parked while the user moves to another location where the call can be resumed.

Call screening
This service filters and blocks all incoming calls based on a set of rules. For example, calls can be filtered based on whether they are anonymous or belong to specific caller or telemarketer.

Shared lines
Share one phone number across multiple phones. Answer calls from any phone.

Paging/Intercom
Supports the ability of one or more phones to answer calls automatically using their speakers.

Remote access
Mobile phone users can call the system on a direct-dial number in order to be called back. When the call is returned, the user is required to enter their PIN for authentication and can then dial any destination for which regular users have privilege.

Web call back
The web callback option sends a request via the internet to the PBXware system, calling the number matching the one set in the web callback list.

Online user directory
Enable/disable the appearance of a user’s extension in the directory.

Call logs
The system, during its normal operation, produces extensive CDR (call detail records). These CDRs are available for exporting in CSV format.

System operation times
Use the *401/*402 access codes to switch system level operation time to on and off.

Directory/BLF list
Through the directory function, you can add all the extension numbers you desire as contacts. When used in conjunction with a Busy Line Field (BLF) enabled phone, you can select the number from the directory that you wish to be monitored simply by using the BLF buttons.

Company/System directory
All compatible phones can be tailored to have a company directory appear on the phone directory.

PSTN/VoIP trunks
PBXware is afforded a number of industry standard PSTN/VoIP trunks, supporting T1/E1 PRI, BRI ISDN, POTS Analog, and VoIP (SIP, IAX) telecommunications services. Aside from physical and performance limitations of the PBX hardware in use, there are often no limits on the number of inbound and outbound lines per server.

Routing mode
For SMB installations, PBXware can be set to use standard dial plan routing, ideal for local, long distance, and international dialling. E164 routing, meanwhile, can be provided for real-time telephony billing.

Networking and branch support
Whether set by an authorised user or allocated automatically by PBXware, each server is assigned a number code enabling the creation of networks. Different servers are capable of joining a solitary network, meaning that calls are seamless whether accessing on a national or international basis. This is achieved by ensuring that the PBX numbering plan is unique to an organisation.

Encrypted SIP signalling
For added protection for SIP traffic snooping, encrypted SIP signalling provides secure, encrypted transport via SIP TLS.

Encrypted audio
Encrypted audio prevents the listening of an audio stream.

QoS Audio packets tagging
QoS audio packets tagging monitors the importance of data packets, thereby ensuring that those packets assigned high importance are delivered to their destination fast.

Make multiple voicemails, create greeting messages for different departments in your business, receive your voicemails on your emails or listen to them on your PC.

Voicemail
Assign user, group or time of day messaging

Voicemail-to-email
Receive your voicemails as emails, listen to them on the go.

Enhanced voicemail
Standard features included with enhanced voicemail include PIN protection, multiple mail folders, web interface for voicemail checking, voicemail forwarding, visual message waiting indicator, message waiting stutter dial tone, and more.

Voicemail groups
Send a message to a group of users by dialling a single number and leaving the message.

Unified messaging
Voicemail notifications sent by email, handset, pager and web.

Greetings
Use greetings to enhance your brand and image

Integrate your cloud phone system with your everyday use apps and bring all your business communication onto one manageable platform to increase productivity and efficiency.

CRM integration
Communicator has implemented native integration with all major CRM systems. It is designed to Use URL popup events (for inbound and outbound calls, on call answered, or ringing) which integrate with any third-party CRM system.

Outlook & Exchange integration
Sync Outlook and Exchange contacts with Communicator and make calls from Communicator directly or from Outlook interface using the integrated Outlook plugin. On inbound calls, Outlook will display available information on contacts who call you.

Unified communications enable employees to share resources and information more quickly. This can be done through a variety of features including screen sharing, video conferencing, drag-and-drop instant conferencing, status presence, instant messaging, mobility, etc.

Conferencing
Conferencing enables callers – wherever they may be located – to communicate as though talking face-to-face. Participants simply need to dial the conference number through local extension, PSTN, or VoIP, and by utilising an adequate internet or PSTN connection.

Conference permissions
Conference permissions can be tailored according to individual use or group use.

Monitoring conferences
Simply enter the *500 access code followed by a non-delimited list of conference numbers that you wish to monitor without participation. Should you wish to speak on one of the calls, enter ** and the conference number you’re already listen to. You can also reset the situation by typing *0.

Instant messaging server
In combination with a compatible Jabber client, PBXware enables an organisation to communicate through instant messaging, with phone and chat numbers remaining the same.

Fax agent offers a simple ‘click to print’ ability to send/receive faxes from any desktop application featuring a regular print function.

Simple & easy to use
Cloud based fax solution is very easy to use. Simply download our free software to your PC or Mac and you are ready to go. No need for deploying complicated software or expensive hardware.

Private & Secure Connections
All faxes are sent directly to your email, ensuring confidentiality, security, and privacy.

Save Money
Switch to Fax2Email and save on your line rental cost.

Save time & increase productivity
Manage your faxes from your computer, save time on paper jams, toner replacements and lost faxes.

Powerful desktop and mobile Softphone application specifically designed to take your business communications to a whole new level. Its main purpose is to enhance and simplify your day-to-day communications experience.

Available on desktop & mobile
Communicator is a Desktop & Mobile Unified Communications application designed to provide business users with a set of features and benefits capable of transforming your company communications system into a real powerhouse. It is available on Microsoft Windows, MAC OS, Ubuntu Linux, Google Android and Apple iOS.

Comprehensive User Features:
- Call control using physical device
- Company contacts list
- Google contacts list
- Drag & Drop functionality
- Call transfers
- Instant messaging
- Switch phone
- Voicemail panel
- File sharing
- MS Outlook integration
- Browser integration
- Department group messaging
- CRM integration
- System notifications

Want more details? 

Speak to our experts, whenever you are ready!